Information we collect
Chevelle’s Customs may collect information you provide when you place an order, create an account, request a custom project, or contact us. This may include your name, email address, billing and shipping information, order details, customization instructions, and files you upload, such as photos, artwork, JPG, PNG, or PDF files.
Our website may also collect basic technical information through cookies and similar tools needed for the shopping cart, checkout, account features, security, and site performance.
How we use information
- Respond to questions and custom project requests.
- Prepare designs, quotes, and order details.
- Process, fulfill, and ship orders.
- Provide account, cart, and checkout features.
- Calculate taxes and prevent fraud or misuse.
- Meet legal, accounting, and business obligations.
Payments
Payments are processed through Square and its supported payment options. Chevelle’s Customs does not receive or store your full payment-card number on this website. Square handles payment information according to its own privacy and security practices.
Sharing information
We share information only when needed to operate the business and fulfill your request. This may include Square, shipping carriers, website hosting and security providers, email or contact-form services, and government or legal authorities when required by law.
We do not sell your personal information.
Uploaded photos and artwork
Files submitted for a custom project are used to review, design, and produce the requested item. Please do not upload sensitive personal information that is not needed for the project. Only submit photos or artwork that you have permission to use.
How long we keep information
We keep information only as long as reasonably needed to provide services, maintain business and tax records, resolve disputes, protect the website, and meet legal obligations.
Your choices
You may ask to access, correct, or delete personal information by using the Request a Custom Project form. Some information may need to be retained for completed orders, accounting, fraud prevention, or legal obligations.
You can control optional cookies through your browser settings. Disabling required cookies may affect the cart, checkout, or account features.
Children’s privacy
Although Chevelle’s Customs sells products for children, this website is intended for adults making purchases. We do not knowingly collect personal information directly from children.
Policy changes
We may update this policy as the website, services, or legal requirements change. The current version will be posted on this page.
Contact
For privacy questions or requests, use the Request a Custom Project form.